ZIKKLABS · LEGAL
Refund & cancellation policy
Effective date: 1 October 2026
This policy explains how cancellations and refunds work for payments made to ZikkLabs (“we”, “us”, “our”). We charge for InflowBooks plans and optional DueChime supporter purchases. Where a product publishes its own refund policy, that policy sets the refund terms for that product.
Free products
LogiKFlow is free during early access. SplitMyBill, AzanTimes, MazhaUndo, and ZikKit are free to use. No payment is collected for these products, so refunds do not apply. When a SplitMyBill bill includes UPI details, participants pay the payee directly; ZikkLabs does not collect, process, or hold these payments.
Cancelling a paid plan
You can cancel a paid plan at any time by contacting us. Cancellation takes effect at the end of the current billing period, and you keep access until then. After you cancel, you will not be charged again.
Refund eligibility
Refund eligibility for each paid product is set out in that product’s refund policy. In all cases, we will refund in full any duplicate payment, any amount charged in error, and any payment for a plan or purchase that we did not activate or deliver.
How to request a refund
Email us through the contact page of the relevant product website with the product name, the email address or phone number used for the payment, the payment or transaction ID, the payment date, and the reason for your request.
Refund processing
We initiate approved refunds to the original payment method within 5–7 business days of approval. Your bank or payment provider may take longer to show the credit in your account.
Payments to masjids recorded in InflowBooks
Member subscriptions and donations recorded in InflowBooks are paid directly to the masjid. ZikkLabs does not collect, process, or hold these payments. Refund requests for them must be made to the masjid concerned.
Contact us
ZikkLabs (sole proprietorship), Proprietor:
Email: via the relevant product website
Phone:
Address:
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